The Reef Policies

Prior to making your reservation it's always a good idea to go over the resort policies. This will not only help to avoid any misunderstandings but also help ensure that you have the most economical and fun resort experience you can.

Below is a list of The Reef's resort policies, please look them over and feel free to contact us if you have any questions or concerns.

Best Beach Rate Guarantee

Our BestBeachRate Guarantee means you get the Lowest Published Internet Rate for The Reef Resort, ONLY at TheReef.com. If you find a lower rate on the Internet for the same room type, dates and length of stay, contact us, we'll match the rate, AND add a $50 Resort Credit towards drinks and dining at our renowned beach bar or our restaurant during your stay!
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Resort Policies

Customer service is a top priority at The Reef! Please review our policies for more details on cancellation and payment policies as well as other important policies.
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Hurricane Guarantee

Whilst the Cayman Islands are officially in the Hurricane Belt, the risk of your particular vacation at your particular time of year actually being disrupted by a Hurricane are statistically low (the Weather Channel has a lot to answer for!), so don’t let the dates of the official hurricane season deter you from planning your visit to The Reef.
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